Privacy Policy - Yonboon
Privacy Policy
General Privacy Policy for Online Shopping Portal
Effective Date: 1st July, 2023
At yonboon.ae, your privacy and the security of your personal information is our utmost priority. This policy aims to provide a clear understanding of the way we collect, use, protect, and disclose your personal information when you use our online shopping portal. By accessing or using our website, you agree to the terms and practices described in this policy.
Information We Collect:
1.1 Personal Information:
When you register an account or make a purchase on our online shopping portal, we may collect personal information such as your name, email address, phone number, billing and shipping address and payment details only by your free consent. We only collect the necessary information to process your orders, provide customer support, and improve our services.
1.2 Cookies and Tracking Technologies:
We may use cookies and similar tracking technologies to enhance your browsing experience and gather information pertaining to your use of our website. This includes information about your device, IP address, browser type, pages visited, and referring URLs. In this regard, you are free to manage your cookie preferences as per your comfort level through your browser settings.
Use of Information:
2.1 Order Processing and Fulfillment:
We use your personal information only in order to process your orders, including verifying payment details, arranging shipments, and providing order updates.
2.2 Customer Support:
We may use your information to respond to your inquiries, provide assistance, and address any issues you may face while using our services.
2.3 Marketing and Communication:
With your consent, we may use your contact information to send you promotional materials, newsletters, and updates about our products, services, and special offers. You can anytime opt-out from receiving such communications.
2.4 Improving User Experience:
We may analyze user behavior and preferences to improve our website's functionality, personalize your shopping experience, and provide relevant recommendations and advertisements. The data processed / information gathered shall not be used else where or be shared with any third party.
Information Sharing:
3.1 Third-Party Service Providers:
We may share your personal information with trusted third-party service providers who assist us in operating our business, such as payment processors, shipping partners, and IT support. These service providers are obligated to handle your information securely and use it solely for the purposes specified as mentioned herein.
3.2 Legal Requirements:
We may disclose your information if required to be provided under law, a court order, or if requested by a law enforcement agency, or to protect our rights, property, or safety, or the rights, property, or safety of others.
Data Security:
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or electronic storage can be guaranteed by us as fully secure.
Your Rights and Choices:
You have the right to access, amend, or delete the personal information we hold about you. You can update your account information by logging into your account or contacting us directly for assistance. At any time, you may unsubscribe from our marketing communications without any hindrance.
Children's Privacy:
Our services are not intended for individuals below the age of 13. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected such information from a child, we may be contacted immediately so that appropriate remedial action may be initiated in this regard.
Changes to the Privacy Policy:
We may update this policy from time to time in order to reflect changes in our practices or legal requirements. In this regard, we shall notify the users of any significant changes by posting the updated policy on our website or through other means of communication.
Contact Us:
If you have any questions, concerns, or requests regarding this policy or the practices adopted by us, we may be contacted at [email protected].
By using our online shopping portal, you acknowledge that you have read and understood this policy and agree to the collection, use, and disclosure of your information as described herein
